Your customer service is 100X better than the other e-mail providers.
For your information, I have switched from Microsoft BCentral to your company because of your prices are almost 2/3rds cheaper that them. Keep your prices low and I'll be a customer for a long time. The fact that mailings can be scheduled ahead of time is also great.
...the SMOOTHNESS and efficiency of your site, plus your rates and EASY training are THE BEST we saw.