...having found your service by chance, we've been completely happy and pretty surprised actually. You offer a lot of features, with a very reasonable & logical rate system. ...How much your service will help is possibly beyond your understanding, but I'm sure you've heard that from other people using your service.
Just a quick note to say a big “Thank You” to Heath who helped me one-on-one via phone support for an file import issue. Issue solved in under 5 minutes (I think I’m even rounding up) thanks to his patience and clarification of the Ezine Director process!
Your service sounds too good to be true. I'm with Topica now and they're okay but I can't send my subscribers to a custom "thank you for subscribing" webpage once they subscribe.