Thanks for the speedy reply and response! I've worked with too many companies who would have said 'that's the way the system is set up to work'. I've pointed a few people your way over the last few weeks... Thanks again.
I am blind and...I am impressed with how accessible ezinedirector.com is with my speech software.
We used this service for many years. It has always been useful and...thank you for always being helpful.