I have to say that I love the service... I figured out how to use it and how to get it set up and before I even started publishing people started subscribing!! Very cool.
I've been trying to find a provider like yours for months. Something I can afford and get support during the evening and night time hours when I do most of my web work. Benchmark is too expensive and they go home at 3:00pm my time with no support available.
You're still providing excellent customer support I see.