After hearing my fellow list-owners moan about the lack of customer service response from such companies as Yahoo!, I feel blessed to have found your service and I don't hesitate to let them know about it. Let me affirm you and compliment you. Ezine Director is a wonderful company and I'm glad to be a user.
You're still providing excellent customer support I see.
I can't tell you how wonderful you are. I was a COBOL programmer and to find this kind of responsiveness in tech support is amazing.